Privacy Policy
OPTEN AG

Privacy and data security are important to OPTEN AG (“OPTEN”; “we”). We handle your personal data responsibly, in compliance with applicable legal requirements and in accordance with this privacy policy.


Contents of This Privacy Policy

This privacy policy informs you about how we collect and process personal data when you visit our website at www.opten.ch ("Website") or our social media pages, contact us, or use our services.


Data Controller

OPTEN is responsible for the data processing described in this privacy policy.
If you have any questions or wish to exercise your data protection rights, please contact us at:

datenschutz@opten.ch

OPTEN AG
ZĂĽrichstrasse 131
8600 DĂĽbendorf
Switzerland


Personal Data Processed During Communication and Service Provision

We collect information that you provide to us, including:

  • When you contact us
  • When you register as a user on the website or online platform
  • When you apply for a job with us

This may include general personal data such as your name and contact details, as well as your position or role in the organization you represent.

We also process personal data received from third parties, such as information obtained from correspondence or meetings with customers or business partners, including your name and details about your role.

Where necessary to achieve the purposes described in this privacy policy, we collect publicly available data from registers, websites, or platforms (e.g., to verify authorization to sign documents) or obtain references from third parties (e.g., during the hiring process, with your consent).


Provision and Use of Our Website

Informational Use
You can browse our website without revealing your identity. As with any web connection, our server automatically logs certain technical data and stores it temporarily, including:

  • IP address and operating system of your device
  • Date and time of access
  • Browser type used to access the website

Web Analytics
We use web analytics services (currently Google Analytics) to evaluate website usage and optimize our services. These services collect and store usage data via cookies. Before transmission to a server outside Switzerland/EU/EEA, IP addresses are truncated to ensure no personal data is shared abroad.

Advertising Technologies
We use advertising technologies (e.g., Google Ads) to display relevant ads to visitors on other websites based on their previous interactions with our website. These ads are displayed using cookies.

Social Plugins
Our website features social plugins that allow you to share content on social networks. You can recognize these by the respective social network logos. When you interact with these plugins, data is transmitted to the respective network provider.

External Website Resources
We integrate resources from external servers (e.g., videos, tweets, photos, fonts, scripts, captchas) to improve website performance and security. When accessing these resources, external service providers may receive your IP address and other necessary data.

Note on the use of cookies
We use cookies, tags and similar technologies on the website to provide you with the best possible user experience and to help us improve the website. Cookies are text files that are downloaded to your computer or mobile device when you visit a website or use an app.

Some of the cookies we use are necessary to provide certain features of the website. In addition, we use cookies to analyze the use of the website and to obtain information to optimize the website. You can find out more about our use of cookies by using the cookie preferences tool implemented on the website.

You can instruct your browser not to accept cookies or to ask you each time before a cookie is set. You can also delete cookies on your device by using the corresponding function of your browser. You also have the option of informing us of your preferences regarding the acceptance of cookies via the cookie preferences tool used on the website.


Use of Our Social Media Pages

On our social media pages, you will find posts about current developments at OPTEN and our range of services. The social media providers collect and analyze usage data such as the number of visits and demographic information about visitors to our company pages.
company pages.

We receive evaluations from the social media providers based on this data.
These only contain aggregated or otherwise sufficiently anonymized data. Only the respective provider can identify you on the basis of the usage data collected. Therefore, please note the data protection information of the respective provider.


Use of Our Newsletter

If you subscribe to our newsletter, we collect your personal data such as your first name, last name, and email address.

You can unsubscribe at any time by clicking the unsubscribe link in the newsletter.


Purposes and Legal Basis for Processing Your Personal Data

We process your personal data primarily to inform you about our range of services and to provide, document and invoice our services in accordance with our contractual and legal obligations.

We also process your personal data for the following purposes:

  • Responding to your inquiries and communicating with you
  • Processing your registration
  • Responding to applications
  • Provision of the website
  • Analyzing and optimizing the use of the website Marketing and advertising
  • Optimization of our posts on our social media company pages;
  • informing you about new developments at OPTEN and about new services (e.g. via our newsletter, although you can inform us at any time that you do not wish to receive such information in the future)
  • Compliance with legal obligations
  • Enforcement of legal claims.

We have a legitimate interest in processing your personal data for the purposes mentioned. Some processing is also necessary so that we can fulfill our contractual
contractual obligations towards you or to fulfill our legal obligations (e.g. retention obligations). On this basis, we process your personal data if and to the extent that the applicable
data protection law requires a legal basis or justification for the lawfulness of data processing in general or for certain processing activities.


How We Store and Protect Your Personal Data

We store your personal data only as long as necessary to fulfill the purposes described in this privacy policy or to comply with legal obligations.

To ensure data integrity and confidentiality, we implement appropriate technical and organizational security measures, including:

  • Access controls
  • Authorization management
  • Regular security assessments


Who We Share Your Personal Data With

To achieve the purposes described in this privacy policy, we may share your personal data with:

  • Other companies within our corporate group
  • External service providers
  • Other customers
  • Suppliers and business partners
  • Authorities and courts (if required)


Location of Data Processing

We primarily store and process your data in Switzerland and the EU. However, we may transfer personal data to recipients worldwide, including the USA.

For transfers to countries without adequate data protection, we rely on:

  • Standard contractual clauses
  • Legal exceptions (e.g., necessity for contract fulfillment)


Your Rights Regarding Your Personal Data

You have the following rights concerning your personal data:

  • Right to Access: Know what personal data we store and process.
  • Right to Data Portability: Request a copy of your data in a standard format.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request data deletion.
  • Right to Object: Object to certain data processing activities.

Note that these rights are subject to legal conditions and exceptions. If legally permissible, we may decline your request.

You also have the right to file a complaint with the relevant data protection authority.


Changes to This Privacy Policy

We may update this privacy policy at any time, particularly in response to changes in our data processing practices or legal requirements.

The latest version is always available at:
www.opten.ch/policies/privacy-policy

Latest Version: August 2023